Payment Options
We accept the following major credit cards: Discover, MasterCard and Visa. Please
be sure to verify your billing and credit card information on the Checkout page
when you make a purchase. Your billing and credit card information should match
the information found on your credit card statement. Incorrect information may delay
your order.
Returning An Item
Before returning an item, please read our Return Policy below to verify that your
item is returnable. If you have any questions about the return policy of an item,
please call us at 678-518-5911 or email us at
returns@shopavc.com.
For All Products
We offer a 30-day return policy on all products. To return items that you purchased,
call our customer service line at 678-518-5911 or email us at. Be sure to give
us your order number and contact information to ensure that this request is processed
immediately. Upon submitting your request, you will receive a Return Authorization
Number within 24 hours. Once you receive the Return Authorization, you can send
the package back to the shipping address indicated on the box, Attention: localhost:2814 Returns. Be sure to reference the Return Authorization Number on the box.
If you received a defected item, immediately call the customer service number or
email us and let us know that the item is defected. You will need to return the
item to receive a refund or to exchange the product. Please note that all products
returned must contain all original boxes and packing materials, contain all manuals,
blank warranty cards, certificates, ratings and other accessories and documentation
provided by the manufacturer
Canceling Your Order
To cancel an order that you have placed with our store, you must first make sure
that your item has not been shipped by calling us at
678-518-5911.
If your order has not been shipped, submit a cancellation request over the phone,
or email us at
cancellations@shopavc.com. You will receive an email confirming
the cancellation. If your item has been shipped, please refer to our Return Policy.
Shipping and Delivery Options
The shipping prices will vary according to the size and weight of the item or items
being sent. We will automatically calculate the shipping costs upon Checkout.
To ensure that you will receive your items in the timeframe you requested, we will
often ship your items from multiple locations. Once the items have been shipped,
you will receive an email confirmation and tracking number(s) to track your order.